How can we help?

No. Requests are free for homeowners. Participating contractors may pay Wolfpack Home Services for leads, placement, or membership.

Only as many as you choose on the request form — from 1 to 4. That limit is enforced by our system.

To make sure the request is real and that the contact details are yours. Nothing is shared with a contractor until you confirm.

Yes, any time before you are matched, from the status link we email you. After a match, tell the contractor directly that you no longer need the work.

We tell you, and your contact details are not shared with anyone. You can choose to let us offer the request to verified contractors elsewhere in your county.

A contractor who passed our pack test: a person on our team reviewed their business registration, insurance and, where the trade needs one, license. They stop receiving requests the day a document lapses.

Yes. Use “Get a quote” on a pack member’s profile or in a top-rated list, and your request goes to them only. If they can’t take it, it goes nowhere unless you tick the box to let another checked contractor take it.

Where our text number is shown on the site, text what needs work and your ZIP code. We ask a few short questions and nothing is shared until you reply YES to the consent message.

You choose the contact methods on each request. Reply STOP to any text, or use the unsubscribe link in marketing emails. Transactional emails about an open request continue until it is closed.

Apply, upload your verification documents, set your service area, then either add a standing bid with funds in your wallet or subscribe to a shared-lead plan.

An exclusive lead comes from a homeowner who asked for one contractor — only you receive it. A shared lead comes from a homeowner who asked for two or more estimates; it goes to at most that many contractors.

You set a maximum bid per service. When a matching request arrives, the highest eligible bid wins and pays $1 more than the next-highest bid (or the trade minimum if no one else bid) — never more than its maximum. On shared requests every winner pays $1 more than the highest bid that didn’t win. Ties go to territory partners first, then to the contractor who has received fewer leads recently, then to the older bid.

Only when you win or buy a lead. The amount is taken from your wallet, or your saved card if the wallet is short. Contact details are released once payment is confirmed.

Open a dispute from the lead within 7 days. See the Lead Quality and Credit Policy for what qualifies.

A homeowner chose you by name from your profile or a top-rated list. It’s exclusive to you and costs your exclusive maximum bid for that service. You can switch direct requests off in Settings.

Yes. Owners and managers with text alerts on can reply BUY and the offer number to a lead-offer text, or LEADS to see open offers. The same wallet, card and budget rules apply.

Yes — pause your whole account from Business profile, or switch off individual bids. Budgets, lead caps and schedules also limit delivery automatically.